We want your order to arrive as soon as possible and in perfect condition. Here you will find all the information about delivery times, costs, and tracking.
1. Order Processing
- All orders are processed starting from the next business day after purchase.
- The average preparation time is 2 to 3 business days, although we always try to ship sooner.
- During peak periods, preparation may take longer. In such cases, we will notify you by email with a more accurate shipping timeframe.
2. Delivery Times
Delivery times vary depending on the carrier and destination:
Spain
- Correos: 2 – 4 business days.
- SEUR: 1 – 2 business days.
International Shipping
- UPS / Correos Internacional: 4 – 6 business days.
In some countries, delivery times may be affected by customs procedures.
3. Shipping Costs
- Shipping costs are calculated automatically during checkout.
- They depend on the order volume and destination.
- Before completing your purchase, you will see all available options and their prices.
4. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number.
- You can check the delivery status on the carrier's website.
5. Shipping Coverage
- We ship to all regions of Spain and various international destinations.
- If you do not see a shipping option for your location during checkout, please contact us, and we will find a solution.
6. Damages During Transport
If you notice visible damage to the package upon delivery, it is important to report it to the carrier at the time of receipt. Additionally, you must notify us within 48 hours of receiving the order so we can manage a solution.
If we are not informed within this period, we will not be able to take responsibility for any damages incurred during transport.
7. Frequently Asked Questions
Do you ship to the Canary Islands, Ceuta, and Melilla?
Yes, although delivery times may be longer due to customs procedures.
Can I change the delivery address after placing the order?
If your order has not yet been shipped, contact us as soon as possible, and we will try to modify it.
What should I do if my order is delayed?
We recommend checking your package's tracking information. If there is an issue, please contact us, and we will resolve it.
Contact
If you have any other questions, feel free to reach out to us at support@pabilora.studio.
Thank you for trusting Pabilora.